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FAQ

When will I receive my order?


Because we ship from Auckland, New Zealand - you will receive your order within 10 business days of your order being shipped.

We usually process orders the day you order and dispatch the following business day.

You'll receive an email once your order has been dispatched. You will need to sign for your parcel when it arrives.

 

How much is shipping & where do you ship to?


We offer free shipping to the United States, Canada, Europe, Australia, and New Zealand!
We're not accepting orders from other countries at this time.

Please note, your order will be processed in USD.

Will my order be tracked?


Only local orders within New Zealand are tracked. However, every parcel we send is insured.

What ways can I pay?


You can pay with your Debit or Credit Card. If you are from New Zealand, you can use POLi Pay at the checkout to pay via bank transfer.

The answer to my question isn't here.


Not a problem, send it to  stephi@ninetydays.co. You can also contact Steph on (+64)21 051 5434.